Each Playbook/Autobook is designed to automate tasks by responding to specific events with predefined actions. Once set up, they automatically perform the actions whenever the trigger event happens.
Key Components of a Playbook/Autobook
A Playbook/Autobook has two main parts:
- Trigger: This is the event that starts the Playbook/Autobook.
- Action: This is what the Playbook/Autobook does when it is triggered.
What is a Trigger?
A trigger is an event that makes a Playbook/Autobook start working. For example, if you want to send a text message every time you get an email, the trigger would be 'a new email in your inbox'.
What is an Action?
An action is the task that the Playbook/Autobook does after it is triggered. In the example above, the action would be 'send a text message'.
Every Playbook/Autobook needs a trigger and at least one action . Without an action, a trigger won't do anything.
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